SD doesn't start
Good Day All,Please assist. I'm installing a SDP for the first time on a Windows Server 2008 R2 SP1, with all the default settings etc. as per the installer.When I start the SDP service, the GUI is...
View ArticleRe : Changing the default search selections
Hello all,Our development team is currently working on personalizing the search option for Technicians and expecting this to be released in a sooner hotfix. Following is the feature ID for your...
View ArticleRe : Password policy for local accounts
Hi Simon,Good day!As of now, we cannot set password policy for local passwords in ServiceDesk Plus. However, this is available in our Feature List and will be added to the product in one of our future...
View ArticleRe : Chat Function in 9315 not working
HelloWe have the same problem. We have verified these ports are openned but no luck with the chat feature.We have tried to change to 8090 but with no luck either.Any other ideas?Thank you!!!
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Re : Can't see technicians as a technician
Hello everyone,Everyone, thanks for the possible solutions you have me.I can happily say that removing the login for the technician and enable it again worked for me. It is working again for the...
View ArticleRe : Can't see technicians as a technician
No problem! :D Always glad to provide assistance.
View ArticleRe : Graphical glitches, preview boxes
This happens in my environment too. Win 7/10 using either IE, Chrome, Edge.
View ArticleManageengine service does not start
I'm migrating Manageengine SDP to another server. I installed manageengine servicedesk plus on the new server, but after restoring the backup it does from the other server, the Manageengine service...
View ArticleChatt settings
HiI am trying the new chat function. Buy it have a very difficult settings. I can only exclude stuff.How am I supposed to block all our 5000 requesters in 15 sites and allow just two requesters?? There...
View ArticleRe : Chatt settings
The only way I think that you'll be able to accomplish this goal at this time is to create a separate site and only include the two requesters in that site. And then you can exclude the chat for...
View ArticleRe : SD doesn't start
Hi,Follow the procedure below and check if the application starts.1. Launch services.msc and stop the service 'ManageEngine ServiceDesk Plus'.2. Launch the Task Manager, go to the processes tab and...
View ArticleRe : CAB Approval - Python
Thanks for the update.Please keep us posted if you need any further assistance with custom scripts.regards,Gopinath.B
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