Since we have upgraded to version 9 (build 9000) we have noticed that some of the emails contain strange characters, for example we get:
Dear Myke Apples,\r\n\r\nThank you for your helpdesk request.\r\n\r\n
Before we got:
Dear Myke Apples,
Thank you for your helpdesk request.
Thank you for your helpdesk request.
Can you explain why these control characters are showing?