Hi Guys,
We're in the middle of changing over to the ServiceDesk plus v8.1 and I've come up with a bit of an issue where one of the technicians that was added has now gone missing. He can still log into the system and has full functionality of the support site. I have found and read the following thread:
and ran the recommended command "select h.technicianid'Technicianid',a.first_name'Technician',sd.status'Status' from helpdeskcrew h left join sduser sd on sd.userid=h.technicianid left join aaauser a on a.user_id=sd.userid" but it returned with an error "org.postgresql.util.PSQLException: ERROR: schema "h" does not exist" any help I could get is appreciated as I really don't want to leave a potential security issue in the system.
Kind Regards,
Laurynas Zubrickas