Hello
Same issue here.
Did execute the reindexdata.bat allmodule but am getting lots of exeptions. Finally the process Ends but the search results are unusable. Please help.
extract from reindex process output
INFO: Exception is getting while getfromcache INDEX_COLUMN
19.03.2014 10:15:31 com.adventnet.servicedesk.util.CacheUtil addToCache
INFO: Exception is getting while addtocache INDEX_COLUMN
19.03.2014 10:15:31 com.adventnet.servicedesk.util.CacheUtil getFromCache
INFO: Exception is getting while getfromcache INDEX_COLUMN
19.03.2014 10:15:31 com.adventnet.servicedesk.util.CacheUtil addToCache
INFO: Exception is getting while addtocache INDEX_COLUMN
19.03.2014 10:15:31 com.adventnet.servicedesk.util.CacheUtil getFromCache
INFO: Exception is getting while getfromcache INDEX_COLUMN
19.03.2014 10:15:31 com.adventnet.servicedesk.util.CacheUtil addToCache
INFO: Exception is getting while addtocache INDEX_COLUMN
19.03.2014 10:15:31 com.adventnet.servicedesk.util.CacheUtil getFromCache
INFO: Exception is getting while getfromcache INDEX_COLUMN
19.03.2014 10:15:31 com.adventnet.servicedesk.util.CacheUtil addToCache
INFO: Exception is getting while addtocache INDEX_COLUMN
19.03.2014 10:15:31 com.adventnet.servicedesk.util.CacheUtil getFromCache
INFO: Exception is getting while getfromcache INDEX_COLUMN
19.03.2014 10:15:31 com.adventnet.servicedesk.util.CacheUtil addToCache
INFO: Exception is getting while addtocache INDEX_COLUMN
19.03.2014 10:15:31 com.adventnet.servicedesk.util.CacheUtil getFromCache
INFO: Exception is getting while getfromcache INDEX_COLUMN
19.03.2014 10:15:31 com.adventnet.servicedesk.util.CacheUtil addToCache
INFO: Exception is getting while addtocache INDEX_COLUMN
19.03.2014 10:15:31 com.adventnet.servicedesk.util.CacheUtil getFromCache
INFO: Exception is getting while getfromcache INDEX_COLUMN
19.03.2014 10:15:31 com.adventnet.servicedesk.util.CacheUtil addToCache
INFO: Exception is getting while addtocache INDEX_COLUMN
19.03.2014 10:15:31 com.adventnet.servicedesk.util.CacheUtil getFromCache
INFO: Exception is getting while getfromcache INDEX_COLUMN
19.03.2014 10:15:31 com.adventnet.servicedesk.util.CacheUtil addToCache
INFO: Exception is getting while addtocache INDEX_COLUMN
19.03.2014 10:15:31 com.adventnet.servicedesk.util.CacheUtil getFromCache
INFO: Exception is getting while getfromcache INDEX_COLUMN
19.03.2014 10:15:31 com.adventnet.servicedesk.util.CacheUtil addToCache
INFO: Exception is getting while addtocache INDEX_COLUMN
19.03.2014 10:15:31 com.manageengine.servicedesk.lucene.util.LuceneIndexUtil indexDocuments
INFO: idField is 113307
19.03.2014 10:15:31 com.manageengine.servicedesk.lucene.util.LuceneIndexUtil indexDocuments
INFO: idField is 113308
19.03.2014 10:15:31 com.manageengine.servicedesk.lucene.util.LuceneIndexUtil indexDocuments
INFO: idField is 113313
19.03.2014 10:15:31 com.manageengine.servicedesk.lucene.util.LuceneIndexUtil indexDocuments
INFO: idField is 113314
19.03.2014 10:15:31 com.manageengine.servicedesk.lucene.util.LuceneIndexUtil indexDocuments
INFO: idField is 113315
19.03.2014 10:15:31 com.manageengine.servicedesk.lucene.util.LuceneIndexUtil indexDocuments
INFO: idField is 113316
19.03.2014 10:15:32 com.manageengine.servicedesk.lucene.util.LuceneIndexUtil indexDocuments
INFO: idField is 113319