Stop Servicedesk and try to rename the patch folder under Servicedesk. Start the application and stop it again before upgrading. Also try to directly download the PPM file in the Server.
Check for free space in the Drive were ServiceDesk is installed.
Regards,
Priya K
SDP Support - FAQ
ServiceDesk Plus - Help Desk Software of your Choice
Check for free space in the Drive were ServiceDesk is installed.
Regards,
Priya K
SDP Support - FAQ
ServiceDesk Plus - Help Desk Software of your Choice