Re : Custom Views not Displaying all Custom Field Items

Evan,

I would like to know whether you have used all the options configured under the picklist values for SubProduct/Services.


Execute these queries in New query report under Reports tab. Send me the output to further analyze this issue

select * from columnaliases

select * from udf_picklistvalues

select * from workorder_fields

Regards,
Priya K

SDP Support - FAQ
ServiceDesk Plus - Help Desk Software of your Choice