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Re : How can my client enter the portal without a login user?

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Hello,

The Image can be changed via Admin -> General -> Self Service Portal Settings


Customize ServiceDesk

You can customize the application by choosing to display your custom logo. You need to add the logo in two dimensions, one for the login page and the other for the header image that you see on the top left corner of the pages once you login. The login page image should be of the dimensions 252 px x 61 px (W x H), while the header image needs to be 166 px x 46 px.

 

To import the login page image,

1. Click Import image... button.

2. Click Browse button to select the image.

3. In the file chooser window, select the file that you wish to import and click Open.

4. Click Import.

The image that you just imported will be replaced instead of the login page image. Follow the same process for header image also.

Click Save, to save the changes made in the settings.


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