Set your outgoing with SMTP port 25 with TLS Enabled No. You can check Requires Authentication (give the credentials of Servicedesk mail box)
Save the settings and restart the application. If this issue persist, send me the Support file from Support tab after trying to send out an email.
regards,
Priya K
SDP Support - FAQ
ServiceDesk Plus - Help Desk Software of your Choice
Save the settings and restart the application. If this issue persist, send me the Support file from Support tab after trying to send out an email.
regards,
Priya K
SDP Support - FAQ
ServiceDesk Plus - Help Desk Software of your Choice