This is applicable only when you need to have SD+ installed in the local network and expose it to the Internet.
1. Register an ip address (say, x.y.z.w) with DNS name with your local ISP.
2. Configure firewall rules in such a way that requests sent to this ipaddress, x.y.z.w, should be forwarded to the SD+ server, which resides in your LAN.
Regards,
Priya K
SDP Support - FAQ
ServiceDesk Plus - Help Desk Software of your Choice
1. Register an ip address (say, x.y.z.w) with DNS name with your local ISP.
2. Configure firewall rules in such a way that requests sent to this ipaddress, x.y.z.w, should be forwarded to the SD+ server, which resides in your LAN.
Regards,
Priya K
SDP Support - FAQ
ServiceDesk Plus - Help Desk Software of your Choice