Refer to the link given below to know the reason for machines getting created as _old
http://www.manageengine.com/products/service-desk/help/adminguide/general-features/identify_machine_uniqueness.html
If the asset history is huge in the Database then you might face issues in deleting the machine. Send me the data count from Support tab. Let me know the database used for Servicedesk.
Regards,
Priya K
SDP Support - FAQ
ServiceDesk Plus - Help Desk Software of your Choice
http://www.manageengine.com/products/service-desk/help/adminguide/general-features/identify_machine_uniqueness.html
If the asset history is huge in the Database then you might face issues in deleting the machine. Send me the data count from Support tab. Let me know the database used for Servicedesk.
Regards,
Priya K
SDP Support - FAQ
ServiceDesk Plus - Help Desk Software of your Choice