Hi Maljeev,
Thanks for coming back to me, I have run the new command and it returned a technician list for me. I can see one of the technicians set as RESIGNED with a user ID 702. I know that I've to run the following:
Get the technicianid of the technician which has the status Resigned
execute this query in the database
update sduser set status='ACTIVE' where userid=702
I'm not exactly sure where to run this command, is it in the Query Editor? Because when I do it comes back to me with another error: "java.lang.Exception: Only select queries can be executed - 'update sduser set status='ACTIVE' where userid=702'".
Sorry for being so clueless about the matter.
Kind Regards,
Laurynas