Incorrect figures on Dashboard

hi,

Have an odd issue. One of our Technician finds that the 'Request by Technician' figures on the Dahsboard are incorrect - the numbers are not reflective of the open/held queues for him or the other Technicians. However all the other Technicians have the correct 'Request by Technician' figures in their Dashboards.

I've checked the account settings (via Admin) for this particular engineer's Technician account on ManageEngine and they are identical to the other Technicians.

Any ideas why this one particular Technicians has incorrect figures?

Many thanks

chris