We have a large number of Dell Wyse P25 Zero Clients that we are
trying to scan with SDP. We know the OID's we want to
capture from the device. From information I found in another
thread here I added the following entry in <ServiceDesk Root>\server\default\conf\SnmpConfigurations.xml:
<SnmpConfiguration devicetype="Zero Client"
vendor="Teradici" attribute="Serial Number"
oid=".1.3.6.1.4.1.25071.1.2.6.1.1.7.1" />
Restarted the ServiceDesk service and rescanned the device.
Instead of populating the "Asset Details" Serial Number
field, it creates another Serial Number entry and leaves the default
one blank. How can I get the OID into the correct Serial
Number field?
Also, the default sysName OID just says "Teradici
Corp." We have a page full of Teradici Corp. assets with
no way to differentiate them unless you click on one to view the
information inside. OID .1.3.6.1.4.1.25071.1.2.6.1.1.2.1 is
the Device Name, how can I get that into the correct CI Name field too?