Hi Ikechukwu Okonjo
,
Prem M
ServiceDesk Plus Support
Is there any other databases on the MSSQL
server with the same name 'servicedesk'? If so use a different DB name
for the new database.
Also check if the credentials that you have
supplied has privileges to create a new DB. We recommend a login which
has DBCreator and DBOwner roles.
ServiceDesk Plus uses the port 1433 for DB
connection, hence I recommend you to add this as a dynamic port in the
SQL Network manager and provide the same port in the application as well.
Prem M
ServiceDesk Plus Support