We have service desk version 9.0 Build 9010
I am trying to close a preventive Maintenance Tasks.
I get the following errer "FAILURE
:Following Request(s) - 708 cannot be closed. Please fill the
following fields -Level, Technician, Group, Priority, Description, Resolution"
If I open the task and go to the resolution tab. All I have to do
is fill out a resolution, and close it from there. The resolution
field is the only field I update.