Hi,
As part of a PoC, I have SDP 9.0 Build 9018
installed on my desktop. I'm trying to verify the functionality of
REST API to fetch technicians from SDP. It seems the API not working
as expected. Here are the steps to reproduce the issue I'm facing.
Before starting I have create a Site called 'Chicago' and a support
group called 'Software Problems' in Chicago. And I'm using the
following URL to fetch the technicians
1) Delete all the default technicians except administrator (you
cannot delete admin any ways). Administrator will not be associated
with any Site or Support Group by default.
2) Check the output of the REST API - It returns only administrator
3) Add another technician, say
'Alpha'. He also will not be associated with any site or group by default
4)
Check the output of the REST API - It
returns administrator
and Alpha
5)
Assign Alpha to 'Chicago' and 'Software Problems'
6)
Check the output of the REST API - It
returns administrator
,
Alpha
7)
Add another technician, say 'Beta'.
He also will not be associated with any site or group by default
8)
Check the output of the REST API - It returns
administrator
,
Beta.
The
user Alpha is gone.
Even if you unassign Alpha from Chicago and Software Problems, he
does not pop back in the list. I tried deleting Beta, still Alpha does
not come back in the list.
Anybody experienced this before or have a solution for this?
Regards,
Anil