Hi Ray,
We cannot comment on the time frame that is going to take for performing an upgrade as it may vary based on the size of your data. The best way to figure out the same is going to be, when performing the upgrade on a test server.
Please refer the below link to setup a test server.
http://www.manageengine.com/products/service-desk/faq-general-modules.html
Regards,
Santhosh Mahiban
SDP Support - FAQ
ServiceDesk Plus - Help Desk Software of your Choice
We cannot comment on the time frame that is going to take for performing an upgrade as it may vary based on the size of your data. The best way to figure out the same is going to be, when performing the upgrade on a test server.
Please refer the below link to setup a test server.
http://www.manageengine.com/products/service-desk/faq-general-modules.html
Regards,
Santhosh Mahiban
SDP Support - FAQ
ServiceDesk Plus - Help Desk Software of your Choice