Hi Ahmad,
It depends on the installation directory where the VNC software is installed on a particular workstation. If you have installed it in program files then go to the VNC installation directory and identify the directory where the VNC Viewer executable is available.
You will have to add the installation directory until the location where the executable is present in the workstation environmental variables, so that upon entering the executable variable name on the command prompt(for example 'vncviewer' or 'vncviewer.exe') the VNC Viewer should open up.
You will have to enter the executable variable name in the application and the location where the variable is present should be added in the workstation environmental variable.
Regards
Charles
Servicedesk Plus
SDP Support - FAQ
ServiceDesk Plus - Help Desk Software of your Choice
It depends on the installation directory where the VNC software is installed on a particular workstation. If you have installed it in program files then go to the VNC installation directory and identify the directory where the VNC Viewer executable is available.
You will have to add the installation directory until the location where the executable is present in the workstation environmental variables, so that upon entering the executable variable name on the command prompt(for example 'vncviewer' or 'vncviewer.exe') the VNC Viewer should open up.
You will have to enter the executable variable name in the application and the location where the variable is present should be added in the workstation environmental variable.
Regards
Charles
Servicedesk Plus
SDP Support - FAQ
ServiceDesk Plus - Help Desk Software of your Choice