Hi Priya,
i have already tried that. all i am getting after restore is empty database.
if there is no other way, can you help me to install mysql in the server. when i install servicedesk software i have got 2 options. one for mysql and other for something else. i have selected Mysql but it is not installing mysql in my system.
the service desk download file i got is about 56MB. so i just wondering is this the correct file for installing both software and database.
thank you,
krishna