I use ServiceDesk Plus 9.0
Build 9017.
I made a new sub category under the Assets > IT Assets (might be
named different for you) section for our thin client PC's.
Upload the CSV file under that section with over 70 PC's.
For some reason it only added it under Assets >
Workstation/Server Detected instead of the section I wanted it to be in.
Now I don't have any option that I can find to move it into
the correct IT Asset section. This is not a group move, but just
moving the IT Assest category that it is listed in (aka Server,
Firewall, Router, Printer). I just need them to be listed under
the correct category, but they only show in Workstation/Server Detected.
Picture attached that hopefully helps get the idea of what I'm
talking about....Any ideas? Thanks!
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