Sooo... here's the problem I have with your response.
If the intent is to keep the "asset", in regard to the
configuration, the same because of old incidents, your system does not
work that way. I am able to change the question to be a completely
different question that has nothing to do with the original resource
info question. For example: i had this configured to have 2 pick
lists, one for a desktop machine and one for a laptop machine. The
requester was meant to pick one or the other. The product did not let
me prevent them from selecting one of each and thus was a pointless
exercise. To prevent this issue from coming up I changed the question
to be a check box list of peripherals they should select. This is
more of a place holder since all new hires get the same basic
peripherals.
You say we can't change it because the design is not to allow
a change because it has been used before... but I CAN change
it, so why can't i just delete it altogether?