Hi,
To change the time zone in ServiceDesk Plus, you will need to choose the relevant time zone from the Personalize Tab, there are certain Time Zones with Day Light updates.
Once changed, check how this works and then you can use the same above step to update that Time Zone to all the users.
Regards,
Santhosh Mahiban
SDP Support - FAQ
ServiceDesk Plus - Help Desk Software of your Choice
To change the time zone in ServiceDesk Plus, you will need to choose the relevant time zone from the Personalize Tab, there are certain Time Zones with Day Light updates.
Once changed, check how this works and then you can use the same above step to update that Time Zone to all the users.
Regards,
Santhosh Mahiban
SDP Support - FAQ
ServiceDesk Plus - Help Desk Software of your Choice