Please check whether your account is configured under Admin-->Mail
Server settings-->Incoming and Outgoing.
Check whether your Credentials is used in Network scan option.
Thanks & Regards,
Priya Kumar
SDP Support - FAQ
ServiceDesk Plus - Help Desk Software of your Choice
Check whether your Credentials is used in Network scan option.
Thanks & Regards,
Priya Kumar
SDP Support - FAQ
ServiceDesk Plus - Help Desk Software of your Choice