Hi,
What command(s) need to be executed / what steps need to be taken
to start the application ServiceDesk successfully ?
root@fr:/apps/ServiceDesk/bin# sh run.sh
Not exists
================================================================================
JBoss Bootstrap Environment
JBOSS_HOME: /apps/ServiceDesk
JAVA: ./../jre/bin/java
JAVA_OPTS: -server -Xms128m -Xmx512m -XX:PermSize=64m
-XX:MaxPermSize=128m -Dprogram.name=run.sh
-Djboss.server.type=com.adventnet.j2ee.deployment.system.AdventNetServerImpl
-Djboss.deploy.localcopy=true
-Djboss.boot.library.list=log4j-boot.jar,jboss-common.jar,jboss-system.jar,AdventNetDeploymentSystem.jar,commons-logging.jar
-Dsdp.java.gc=false -Ddb.home=./../pgsql
-Dserver.dir=/apps/ServiceDesk
-Dorg.jboss.logging.Log4jService.catchSystemOut=false
-Dorg.jboss.logging.Log4jService.catchSystemErr=false
-Djava.util.logging.manager=com.adventnet.logging.LogManager
-Djava.util.logging.config.file=/apps/ServiceDesk/server/default/conf/logging.xml
-Djava.util.logging.config.class=com.adventnet.logging.LoggingScanner
-Dlog.dir=/apps/ServiceDesk/server/default -Dtier-type=BE
-Dtier-id=BE1 -Djava.library.path=/apps/ServiceDesk/lib/native
-Dfile.encoding=UTF-8 -Duser.language=en -Duser.region=US -Djava.awt.headless=true
CLASSPATH: /apps/ServiceDesk/bin/run.jar:./../jre/lib/tools.jar:/apps/ServiceDesk/lib/AdventNetLogging.jar:/apps/ServiceDesk/lib/AdventNetNPrevalent.jar:/apps/ServiceDesk/lib:/apps/ServiceDesk/lib/AdventNetUpdateManagerInstaller.jar
================================================================================
Server is starting. This may take a couple of minutes ...
This evaluation copy is valid for 29 days
Unclean shutdown of previous run.
ServerContainer [CREATED]
SQLOne Search [FAILED]
AdventNetCC [FAILED]
ServerContainer [FAILED]
Failed to start the server. Please refer logs for more details
root@fr:/apps/ServiceDesk/bin#
ENVIRONMENT:
Brand new install using the newly downloaded installation / setup file:
-rwxr-xr-x 1 pedro pedro 93264940 Nov 24 22:06 ManageEngine_ServiceDesk_Plus_64bit.bin
root@fr:/shared/install# cat /etc/debian_version
7.7