Hi Shriramar,
You can use the below query under the Reports Tab->New Query Report and extract the data out in a PDF, XLS or CSV. This can only be done from ServiceDesk Plus application. There is no other method to export the data from system log. Also this will only fetch the data that is currently present.
select * from errorlog
However if the data is once deleted, its deleted for good. There is no possibility to insert them back into the application.
Regards,
Santhosh Mahiban
SDP Support - FAQ
ServiceDesk Plus - Help Desk Software of your Choice
You can use the below query under the Reports Tab->New Query Report and extract the data out in a PDF, XLS or CSV. This can only be done from ServiceDesk Plus application. There is no other method to export the data from system log. Also this will only fetch the data that is currently present.
select * from errorlog
However if the data is once deleted, its deleted for good. There is no possibility to insert them back into the application.
Regards,
Santhosh Mahiban
SDP Support - FAQ
ServiceDesk Plus - Help Desk Software of your Choice