Morning
I installed an evaluation version of SDP in a test environment to allow my SD Analyst to do some testing with creating new policies etc. After install I restored a backup of our ServiceDesk and she had been fine using as normal.
Since the free version says it's the same for 5 technicians, I figured we could just remove technicians.
Since the evaluation expired, she can no longer get into SD to remove additional technicians etc. If I try to open it, it sits at "Application layer started..........."
Is it possible to resolve this? I don't want her to lose all of her work. I assume it's the license as we had this issue when our live version's license corrupted.
Thanks