Hi,
Kindly let me know when you login from the web portal will you login using Local Authentication or using Domain Authentication. Since if you are using Local Authentication it will not be available as an entry in the mobile client browser. Please let me know to assist you further.
Regards
Charles
Servicedesk Support
SDP Support - FAQ
ServiceDesk Plus - Help Desk Software of your Choice
Kindly let me know when you login from the web portal will you login using Local Authentication or using Domain Authentication. Since if you are using Local Authentication it will not be available as an entry in the mobile client browser. Please let me know to assist you further.
Regards
Charles
Servicedesk Support
SDP Support - FAQ
ServiceDesk Plus - Help Desk Software of your Choice