$ 0 0 When should I run the PerformanceSchedule.do?performancemonitoring=true command? Just at any time or when the problem is happening? And then I guess the rest of the items are explained. The problem we're seeing is very random and possibly transient. The helpdesk isn't crashing or anything, and I've never seen or heard of anyone getting the "No Managed Connection" error. In caseswhere it does happen, I'm told you can click away to a different page and the go back and it shows that it's taken the input. I've been unable to make it happen myself since we realized it was a recurring problem, and I only hear of such occurrences after the fact. I'll alert our technicians to tell me immediately when they see it happening.