I’m demoing
ServiceDesk Plus 9.0 Build 9035 and sometimes the mail fetching
works fine and others where it will delete the message out of the
inbox but it never shows up as a Request. Also, I’m not getting
any e-mails I’ve set up in the Notification Rules (e-mailing
reports works though). I've restarted the service several
times and verified all of the fetching settings are correct. I’ve
attached the support file.
Any ideas?