Quantcast
Channel: Support Portal
Viewing all articles
Browse latest Browse all 9807

Can't login using local administrator account

$
0
0
Hi,

It seems I am affected by the inability to use local administrator account to log in to SD+. Since this account is the only one with appropriate priviledges I would like to ask for help. AD integration is working fine and the AD accounts can successfully log in.

SW is Windows Server 2003, SQL 2005

I am 100% sure approx 3 weeks back, the login was working as I was changing some notification settings. No SD+ updates since then (and not even moths before). Security updates most probably did happen but I am not in the respective support team so cannot confirm right now.

I have checked the other threads in this forum and the support KBs to no vail:

- Checked the accounts with admin rights - only the one "administrator" is shown
- Executed SQL queries to modify the local account password with success; the query shows the "password" has been applied yet still can't login
- Tried different browsers (IE 10,11, Chrome) - did not help
- Tried language a regional settings - did not help

Could you please advise?

Thanks and Regards,
MG

Viewing all articles
Browse latest Browse all 9807

Trending Articles