Please check whether users are given permission to logon to All computer
permission in AD Server. Try to logon to the Servicedesk application via
a browser if it does not work, send me the serverout files from SDP-Home/server/default/log.
Thanks & Regards,
Priya Kumar
SDP Support - FAQ
ServiceDesk Plus - Help Desk Software of your Choice
Thanks & Regards,
Priya Kumar
SDP Support - FAQ
ServiceDesk Plus - Help Desk Software of your Choice