There is not much configuration based on the Department other than the
settings under Requesters where you can grant view permission for
Requests based on Departments.
So,you can create a dummy department something like 'General' which should serve the purpose.
Maljeev
SDP Support - FAQ
ServiceDesk Plus - Help Desk Software of your Choice
So,you can create a dummy department something like 'General' which should serve the purpose.
Maljeev
SDP Support - FAQ
ServiceDesk Plus - Help Desk Software of your Choice