Re : Technicians Cannot See Requesters

Robert,

We had few issues in group configuration in older build. Please upgrade to the latest build and let me know if this issue is resolved.

http://www.manageengine.com/products/service-desk/faq-general-modules.html#Upgrading1

http://www.manageengine.com/products/service-desk/migration-sequence.html


Regards,
Priya K

SDP Support - FAQ
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