Thomas,
We are yet to build New Email option in the application. As of now when the technician creates a request, automatically an email notification is triggered to the requester.
Thanks & Regards,
Priya Kumar
SDP Support - FAQ
ServiceDesk Plus - Help Desk Software of your Choice
We are yet to build New Email option in the application. As of now when the technician creates a request, automatically an email notification is triggered to the requester.
Thanks & Regards,
Priya Kumar
SDP Support - FAQ
ServiceDesk Plus - Help Desk Software of your Choice