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Re : SMTPS / TLS SD+ not working

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Refer to the steps given below:

1. Go to Mail Server settings -->Outgoing
2. Change the protocol to SMTP with port 25 and Enable TLS.
3. Add Require Authentication.
4. Save the settings.
5. Restart the application.

Now check whether the emails are being sent out

Thanks & Regards,
Priya Kumar

SDP Support - FAQ
ServiceDesk Plus - Help Desk Software of your Choice

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