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Re : Send mail fail

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Hi Duynhan,

I did check the logs that were provided and found the below error trace.

[09:07:43:458]|[07-24-2015]|[SYSOUT]|[INFO]|[26]|: com.sun.mail.smtp.SMTPSendFailedException: 530 5.7.1 Client was not authenticated

Please ensure that the anonymous user in your exchange configuration is enabled, once done restart the application and then try to send out email and check if this works.

Regards,
Santhosh Mahiban
SDP Support - FAQ
ServiceDesk Plus - Help Desk Software of your Choice

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