Hi Carey,
Provide me the direct phone number to reach you, also get me zip of
log folder [manageengine/servicedesk/server/default] and
screen shot of incoming mail settings [admin tab -> mail
server settings -> incoming tab]
Please send the screen shot and log folder zip to following support
email address.
servicedeskplus-support@manageengine.com
Regards,
Michael
Support Team
ManageEngine ServiceDesk Plus | Asset Explorer
Direct No: +1 408 916 9300 | Toll Free No : 1-888-720-9500
Regards,
Michael
Support Team
ManageEngine ServiceDesk Plus | Asset Explorer
Direct No: +1 408 916 9300 | Toll Free No : 1-888-720-9500