Please send us an e-mail to our Support Team at support@servicedeskplus.com with this forum link to further analyze this issue.Also do send us the results for the below queries:
select * from globalconfig where category like '%cleanup%';
select longtodate(min(occurredtime)) from errorlog;
Maljeev
SDP Support - FAQ
ServiceDesk Plus - Help Desk Software of your Choice
select * from globalconfig where category like '%cleanup%';
select longtodate(min(occurredtime)) from errorlog;
Maljeev
SDP Support - FAQ
ServiceDesk Plus - Help Desk Software of your Choice