I recently noticed an issue in which the DueBy Date is changing when it shouldn't be. From checking the history of these tickets being affected, it seems that merging tickets is causing the problem, because that is the latest action shown in the history of affected tickets. The 2nd to last action would be me having manually changed the DueBy Date. So I'm wondering if maybe the issue is that the manual DueBy Date change is not sticking to the original ticket when a new ticket is merged to the original ticket.
The error shouldn't be being caused by the categorization of the the newer ticket being merged because this happens when I merge tickets that have not yet been categorized.
Anyone else noticing a similar issue? I'm using SDP Version 8.2 build 8202.
Jeff