If the upgrade is successful and the application does not start, then stop the application from the Services, then open the command prompt as an Administrator and execute Run.Bat from [ServiceDesk Home\Bin], check if this starts the application.
If you get any error message, please send us the screen shot of the error message along with the screen shot to support@servicedeskplus.com along with your contact details for analysis.
Regards,
Santhosh Mahiban
SDP Support - FAQ
ServiceDesk Plus - Help Desk Software of your Choice
If you get any error message, please send us the screen shot of the error message along with the screen shot to support@servicedeskplus.com along with your contact details for analysis.
Regards,
Santhosh Mahiban
SDP Support - FAQ
ServiceDesk Plus - Help Desk Software of your Choice