Please check the size of the backup file under SDP-home/backup folder. Execute the backupdata.bat file from SDP-home/bin directory and send me the complete content from the Command prompt.
Refer to the link to take Backup
http://www.manageengine.com/products/service-desk/faq-general-modules.html#BackupRestore2
Regards,
Priya K
SDP Support - FAQ
ServiceDesk Plus - Help Desk Software of your Choice
Refer to the link to take Backup
http://www.manageengine.com/products/service-desk/faq-general-modules.html#BackupRestore2
Regards,
Priya K
SDP Support - FAQ
ServiceDesk Plus - Help Desk Software of your Choice