Please send us all the updatemanager.log file from SDP-home/server/default/log folder.
Refer to the Roll back procedure:
http://www.manageengine.com/products/service-desk/upgardefailure.html
Regards,
Priya K
SDP Support - FAQ
ServiceDesk Plus - Help Desk Software of your Choice
Refer to the Roll back procedure:
http://www.manageengine.com/products/service-desk/upgardefailure.html
Regards,
Priya K
SDP Support - FAQ
ServiceDesk Plus - Help Desk Software of your Choice