Hi,
I'm trying to migrate from mysql to mssql and then restore a full mysql backup, but errors occurred and i cant restore data. Changing DB server was easy and without errors, i've started once SD+ and then stop as indicated by your procedures, I've call the restoredata.bat file after that and selected backup file and then it gave me an error. "Unable to restore database : invalid END header (bad central directory offset)"
Here it is my command prompt log:
C:\ManageEngine\ServiceDesk\bin>restoreData.bat
*******************************************************************************
*
Restore DB Setup Wizard
*******************************************************************************
*
Execute Restore DB Utility from command prompt
For Windows users :
bin>restoreData -c [backup file]
For Linux users :
bin]#sh restoreData.sh -c [backup file]
*******************************************************************************
*
Feb 6, 2014 12:24:11 PM com.adventnet.servicedesk.server.utils.SDDataManager se
StandAlone
INFO: Going to set the standAlone param as : true
Feb 6, 2014 12:24:11 PM com.adventnet.servicedesk.server.utils.SDDataManager se
StandAlone
INFO: Going to reset rootDir using server.dir
Feb 6, 2014 12:24:14 PM com.adventnet.servicedesk.server.utils.SDDataManager <i
it>
INFO: rootDir :: .
Feb 6, 2014 12:24:14 PM com.adventnet.servicedesk.server.utils.SDDataManager <i
it>
INFO: netutilsData :: {RELEASE={version=8.2.0}, BUILD={number=8212}}
Feb 6, 2014 12:24:14 PM com.adventnet.servicedesk.server.utils.SDDataManager <i
it>
INFO: rebrandData :: {OPMANAGER={name=OpManager}, PRODUCT={name=ManageEngine Se
viceDesk Plus}, ADMANAGER={name=ADManager}}
You chose to open this file: C:\ManageEngine\ServiceDesk\backup\backup_mysql_82
2_fullbackup_02_05_2014_15_13.data
File name is : C:\ManageEngine\ServiceDesk\backup\backup_mysql_8212_fullbackup
02_05_2014_15_13.data
Feb 6, 2014 12:24:33 PM com.adventnet.servicedesk.server.utils.SDDataManager se
StandAlone
INFO: Going to set the standAlone param as : true
Feb 6, 2014 12:24:33 PM com.adventnet.servicedesk.server.utils.SDDataManager se
StandAlone
INFO: Going to reset rootDir using server.dir
Feb 6, 2014 12:24:33 PM com.adventnet.servicedesk.server.utils.SDDataManager <i
it>
INFO: rootDir :: .
Feb 6, 2014 12:24:33 PM com.adventnet.servicedesk.server.utils.SDDataManager <i
it>
INFO: netutilsData :: {RELEASE={version=8.2.0}, BUILD={number=8212}}
Feb 6, 2014 12:24:33 PM com.adventnet.servicedesk.server.utils.SDDataManager <i
it>
INFO: rebrandData :: {OPMANAGER={name=OpManager}, PRODUCT={name=ManageEngine Se
viceDesk Plus}, ADMANAGER={name=ADManager}}
Extracting backup file....
Please wait extracting backup file
java.util.zip.ZipException: invalid END header (bad central directory offset)
at java.util.zip.ZipFile.open(Native Method)
at java.util.zip.ZipFile.<init>(Unknown Source)
at java.util.zip.ZipFile.<init>(Unknown Source)
at com.adventnet.servicedesk.tools.RestoreSDBackup.extractBackupFile(Re
toreSDBackup.java:1044)
at com.adventnet.servicedesk.tools.RestoreSDBackup.deCompressData(Resto
eSDBackup.java:1039)
at com.adventnet.servicedesk.tools.RestoreSDBackup.restoreDatabase(Rest
reSDBackup.java:189)
at com.adventnet.servicedesk.tools.RestoreSDBackup.main(RestoreSDBackup
java:141)
at com.adventnet.servicedesk.tools.RestoreDialog$5.run(RestoreDialog.ja
a:186)
at java.lang.Thread.run(Unknown Source)
Unable to restore database : invalid END header (bad central directory offset)
invalid END header (bad central directory offset)
Feb 6, 2014 12:24:35 PM com.adventnet.updatemgr.util.ConfUtils stopDB
INFO: dbadapter :: [null], startDBServer :: [false], dbProp :: null
C:\ManageEngine\ServiceDesk\bin>
Any help please?
Regards