Re : ServiceDesk Failure to Restore Backup

I guess you are initiating the command "c:\ManageEngine\ServiceDesk\bin\backUpData.bat" from the wrong folder "C:\Windows\system32"

Goto the folder c:\ManageEngine\ServiceDesk\bin and then execute the command "backupdata.bat"

Note:
To restore the data,the command is "restoredata.bat"

Maljeev
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