Hi. After update to ver 9.0.9 I've exactly the same problem with backup database.
database was restored to ver 9.0.8 (from backup) and after that I tried update to ver 9.0.9.
Portal is working without any problem. Only backu doesn't work.
java.lang.Exception: Unable to get the data from [BaseElement] table at com.adventnet.servicedesk.tools.SDBackUp.dumpTableUsingCriteria(SDBackUp.java:913) at com.adventnet.servicedesk.tools.SDBackUp.dumpTable(SDBackUp.java:905) at com.adventnet.servicedesk.tools.SDBackUp.startBackup(SDBackUp.java:353) at com.adventnet.servicedesk.tools.SDBackUp.process(SDBackUp.java:95) at com.adventnet.servicedesk.setup.task.ScheduledBackupTask.executeTask(ScheduledBackupTask.java:93) at com.adventnet.workengine.task.internal.TaskManagerImpl.executeTask(TaskManagerImpl.java:706) at com.adventnet.workengine.executor.internal.WorkFlowExecutor.executeStartingTask(WorkFlowExecutor.java:160) at com.adventnet.workengine.executor.internal.WorkFlowExecutor.executeWorkFlowTemplate(WorkFlowExecutor.java:115) at com.adventnet.workengine.executor.internal.WorkFlowExecutor.executeWorkFlow(WorkFlowExecutor.java:105) at com.adventnet.workengine.executor.internal.LocalWorkFlowExecutionHandler.execute(LocalWorkFlowExecutionHandler.java:67) at com.adventnet.workengine.internal.WorkEngineImpl$WorkFlowExecutorThread.run(WorkEngineImpl.java:931) at com.adventnet.workengine.service.ThreadPoolService$WorkerThread.run(ThreadPoolService.java:256) at java.lang.Thread.run(Unknown Source)
I just run your select on my db and output is below
TABLE_NAME
ARC_ServiceReq_301
ServiceReq_301
How to correct this issue ?
