my backup log
Starting....
2014-05-15 23:26:27 com.adventnet.servicedesk.server.utils.SDDataManager setStan
dAlone
INFO: Going to set the standAlone param as : true
2014-05-15 23:26:28 com.adventnet.servicedesk.server.utils.SDDataManager setStan
dAlone
INFO: Going to reset rootDir using server.dir
2014-05-15 23:26:28 com.adventnet.servicedesk.server.utils.SDDataManager <init>
INFO: rootDir :: ..
2014-05-15 23:26:28 com.adventnet.servicedesk.server.utils.SDDataManager <init>
INFO: netutilsData :: {RELEASE={version=9.0}, BUILD={number=9009}}
2014-05-15 23:26:28 com.adventnet.servicedesk.server.utils.SDDataManager <init>
INFO: rebrandData :: {OPMANAGER={name=OpManager}, PRODUCT={name=ManageEngine Ser
viceDesk Plus}, ADMANAGER={name=ADManager}}
Active DB Server = mssql
Database connectionProp : null
Error while trying to instantiate SQLGeneratir com.adventnet.db.adapter.SQLGener
ator java.lang.InstantiationException: com.adventnet.db.adapter.SQLGenerator
Database started
*************************************************************
Number of tables found : 1306
-------------------------------------------------------------
Build number : 9009
-------------------------------------------------------------
backup_info.xml : true
-------------------------------------------------------------
Ignored Table List
-------------------------------------------------------------
AaaAccSessionAudit
AaaAccHttpSession
AaaAccSessionProp
AaaAccSession
AuditRecord
OperationAuditRecord
AuditResultProperty
AuditResourceProp
AuditOperProperty
RecentItems
-------------------------------------------------------------
Going to take full backup with file attachments
-------------------------------------------------------------
deleting duplicate entries in WordMap table : 0
*************************************************************
Please wait ! backup in Progress...................
0-----------------------50------------------------100(%)
================================================ERROR = *Invalid object name 'Se
rviceReq_301'.* Query = SELECT max(WORKORDERID) FROM ServiceReq_301
ERROR = *Invalid object name 'ServiceReq_301'.*
java.lang.Exception: Unable to get the data from [ServiceReq_301] table
at com.adventnet.servicedesk.tools.SDBackUp.dumpTableUsingLimit(SDBackUp
.java:1236)
at com.adventnet.servicedesk.tools.SDBackUp.dumpTableUsingLimit(SDBackUp
.java:1255)
at com.adventnet.servicedesk.tools.SDBackUp.dumpTableUsingCriteria(SDBac
kUp.java:932)
at com.adventnet.servicedesk.tools.SDBackUp.dumpTable(SDBackUp.java:905)
at com.adventnet.servicedesk.tools.SDBackUp.startBackup(SDBackUp.java:35
3)
at com.adventnet.servicedesk.tools.SDBackUp.process(SDBackUp.java:95)
at com.adventnet.servicedesk.tools.SDBackUp.main(SDBackUp.java:1977)
stopping DB Server >>>>> false
java.lang.Exception: Unable to get the data from [ServiceReq_301] table
at com.adventnet.servicedesk.tools.SDBackUp.dumpTableUsingLimit(SDBackUp
.java:1236)
at com.adventnet.servicedesk.tools.SDBackUp.dumpTableUsingLimit(SDBackUp
.java:1255)
at com.adventnet.servicedesk.tools.SDBackUp.dumpTableUsingCriteria(SDBac
kUp.java:932)
at com.adventnet.servicedesk.tools.SDBackUp.dumpTable(SDBackUp.java:905)
at com.adventnet.servicedesk.tools.SDBackUp.startBackup(SDBackUp.java:35
3)
at com.adventnet.servicedesk.tools.SDBackUp.process(SDBackUp.java:95)
at com.adventnet.servicedesk.tools.SDBackUp.main(SDBackUp.java:1977)
D:\ManageEngine\ServiceDesk\bin>