Hi Daniel,
If you would like to import users from Active
Directory in a Linux installation of ServiceDesk Plus, you have to use
the LDAP option and make use of LDAP authentication however
Pass-Through functionality depends of Windows technology and it won't
work in Linux setup.
To know more about LDAP, check the link below.,
http://www.manageengine.com/products/service-desk/help/adminguide/configurations/user-management/configuring-ldap.html
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