Hi Mikhail,
In this case, please enable cascade execution and see how this works. Also ensure that there is no default Technician set in the Template.
Regards,
Santhosh Mahiban
SDP Support - FAQ
ServiceDesk Plus - Help Desk Software of your Choice
In this case, please enable cascade execution and see how this works. Also ensure that there is no default Technician set in the Template.
Regards,
Santhosh Mahiban
SDP Support - FAQ
ServiceDesk Plus - Help Desk Software of your Choice