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Page Loading Slow

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Hi Dears
Im using Servicedesk plus version 8.2
up to week a go system was work so good without any delay,but from this week when requester click on the "Add request" the page load about 8sec and then refresh and show the result somewhere else when the technicians wants to assign the ticket to anotherone it also make too long.
i have about 4000 system that scaned and about 9000 user (requester)
my server detail is:
Corei7 Ram :8Gb Windows server R2 2008
whats the problem and how i can resolve it?
is there any way to resolve it or i have to backup and renestall the servicedesk plus?
i would restart the server but it doesnt change delay of software.

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