Hi Scott,
CMDB is the central repository where all the all configuration items will get associated with. So we cannot delete all those CI's in a single shot.
Also if the CI's are referenced in other modules, then you cannot delete them. They will get grayed out and then get marked as In Active.
Regards,
Santhosh Mahiban
SDP Support - FAQ
ServiceDesk Plus - Help Desk Software of your Choice
CMDB is the central repository where all the all configuration items will get associated with. So we cannot delete all those CI's in a single shot.
Also if the CI's are referenced in other modules, then you cannot delete them. They will get grayed out and then get marked as In Active.
Regards,
Santhosh Mahiban
SDP Support - FAQ
ServiceDesk Plus - Help Desk Software of your Choice